Ready for ACL Fest 2019? With so much to see, hear, taste, and do, here are the important logistics and pro-tips to keep you in the know!

BOX OFFICE 101

If you’ve already received your wristband, no need to go to the Box Office – head straight to one of the three entrances. If you need to pick your wristbands up from the Box Office, please bring a valid form of photo ID. PRO-TIP: Weekend Two wristbands may be picked up during both Weekend One and Weekend Two Box Office hours.

PRE-FESTIVAL BOX OFFICE:

The ACL Festival Box Office at Native Hostel (807 E 4th Street) will be open for will call pick up on Thursday before Weekend Two at the hours below.

  • WEEKEND TWO HOURS:
    Thursday, 10/10: 12pm-7pm

Plus, now you can shop for official ACL Festival merchandise outside the gates at our pop-up shop! Located at Native Hostel in conjunction with our Pre-Festival Box Office, the pop-up shop will feature our top-sellers including lineup tees, posters, hats and more.

FESTIVAL BOX OFFICE:

During Festival days, the Box Office will be located at each entrance on Barton Springs Road (Barton Springs West and Barton Springs East entrances) and will be open for will call pick up at the hours below.

  • BOX OFFICE EAST:
    Friday, 10/11: 11am-8pm
    Saturday, 10/12: 10am-8pm
    Sunday, 10/13: 10am-8pm
  • BOX OFFICE WEST:
    Friday, 10/11: 11am-9pm
    Saturday, 10/12: 10am-9pm
    Sunday, 10/13: 10am-9pm
BUY TICKETS

ACTIVATE YOUR WRISTBAND + ACL CASHLESS

Wristband activation ensures a smooth process when entering the festival each day and makes sure that your investment remains yours. When you activate your wristband, use any major credit or debit card to sign up for ACL Cashless, presented by American Express. ACL Cashless allows you to pay for drinks, food, merch and more with the tap of a wrist when you’re at the festival.

ACTIVATE NOW

BAG SEARCH + ENTERING THE FESTIVAL

Want to get into ACL Fest as quick as possible? Leave your bag AND liquids at home!

If you DO NOT have a bag, please enter through the No Bag Express Lane. If you DO have a bag, please enter through the Bag Lane and expect delays as bags are opened for inspection. ALL bags will be searched before entry. Bags will be restricted to small purses, totes and drawstring bags only. Bag size may not exceed 14” x 11” x 5” (35cm x 28cm x 12cm), or 30 linear inches (75cm) in total, and must have no more than one singular pocket or opening. Backpacks and bags with multiple pockets are prohibited. Hydration packs are allowed but must be emptied of all liquid and have no more than two pockets in addition to the one holding the water reservoir.

Please check the list of prohibited items in advance and dispose of any item that is not allowed inside the festival. Whenever possible, patrons should avoid arriving during peak hours from 3-5pm to ensure the quickest entry into the park.

Do not leave your items unattended. Lockers are available for rent near the Barton Springs festival entrances. Please have your wristbands securely fastened on your right wrist and visible to security as you enter the festival grounds.

Families can expedite entry into the festival using our Family Friendly Entrance to the right of the Barton Springs East Entrance, or the dedicated Family Friendly Lanes at all three of the Main Entrances. Each entrance also has dedicated Accessibility Lanes. For more on ADA Accommodations, check out our Information page.

PRO-TIP: Stay hydrated! Bring water to drink while you wait in line, then finish or empty it prior to going through security.

VIEW PROHIBITED ITEMS

PRO-TIPS

Stay Hydrated + #BYOBottle

Remember to stay hydrated and #BYOBottle. Bring an EMPTY, refillable water bottle to fill at CamelBak Hydration Stations to help reduce plastic waste and show your commitment by tagging #BYOBottle in your ACL Fest photos! Take a break from the sun in our Shade Tents or enjoy the breeze from our cooling stations scattered around the park. And don’t forget to eat regularly at ACL Eats or grab a snack from an ACL Bodega.

Avoid Arriving During Peak Hours

If you’re coming between 3-5pm, expect a longer wait time before you get into the festival. Leave your bag at home and take our No Bag Express Lanes for quicker entry.

Two ACL Eats Locations

Find yourself at the south end of the park and don’t want to make the move back to our main ACL Eats area? You can find some of your favorite bites at a second ACL Eats location near the main merch store. Featured vendors include: Amy’s Ice Creams, Burro Grilled Cheese, GoodPop, Kababeque, Micklethwait Barbecue, mmmpanadas, Southside Flying Pizza and Wholly Cow Burgers.

Forget Something? Head To An ACL Bodega

Forget your sunscreen? Need a poncho? Looking for a quick healthy snack in between sets? Head to an ACL Bodega to purchase any festival necessities you might need. There are two at the festival – one near ACL Eats and one near the Wine Lounge.

Lockers & Mobile Charging

Need a safe place to store your things and keep your phone charged? We offer multi-day and single-day locker rentals near the Barton Springs festival entrances. Click here to reserve your locker in advance to secure the best available pricing.

Complimentary Chair Check presented by Love Hope Strength Foundation

Bringing a chair with you too? No problem, a complimentary chair check will be available near the lockers! Speaking of which, as you explore different parts of the park, please be mindful of the No Chair Zones. Help us help YOU enjoy more of the show by keeping these pathways and areas free of obstacles.

Emergency Contact Info

Have emergency contact info on your person and your phone lock screen in case emergency personnel need to know (PRO-TIP: Make sure to register your wristband where you will be asked to fill out an emergency contact).

Guest Services & Accessibility Center

Visit a Guest Services booth or staff member for all event related questions at the fest. The main Guest Services booth is located near the Photo Frame north of Barton Springs Rd. Two additional tents are located near Lady Bird entrance and outside of Austin Kiddie Limits. If you lose something at the festival, check with the main Guest Services booth or visit ACL Fest’s virtual lost and found at aclfest.com/lostfound. Here you can view found inventory, submit a claim, and be more easily connected with your item(s). For all questions related to our Accessibility Programs and Services on-site, visit the Accessibility Center just north of Barton Springs Rd.

SEE SAFETY INFO

DOWNLOAD THE APP

From creating your own Custom Schedule to mapping out Zilker Park before the fest, the Official ACL Festival Mobile App presented by Miller Lite gives you everything you need to know about right in the palm of your hand.

Also, remember to Opt-In for Push Notifications to stay in the loop on schedule changes, important updates and emergency information all weekend long!

Download the Android App Download the iPhone App

GETTING TO ZILKER

MORE INFO

THE FESTIVAL MAP

Once you’ve downloaded the ACL Fest Mobile App, take a look at the Official Festival Map to get to know where the numerous on-site elements and areas will be located and see how the festival site has changed this year. Find out which stages are where and map out other hotspots like the CamelBak Filling Stations, ACL Eats Food Court, Barton Springs Beer Hall and ACL Bodegas.

ENLARGE MAP

WHAT’S NEW?

We’ve taken your feedback and made some improvements so you can have the BEST year yet at ACL Fest. With our new Bonus Tracks Stage, more entry lanes, food at the Beer Hall and so much more, this year’s fest won’t disappoint. Read on to learn more about what’s new in 2019!

ACL EATS FOOD COURT

ACL Eats continues to feature fantastic local restaurants putting their spin on festival fare. Fan favorites such as the famous Mighty Cone, Torchy’s Tacos, Burro Cheese Kitchen, Salt Lick BBQ and many more will be there to cure all your festival cravings.

Find yourself at the south end of the park and don’t want to make the trek? You can find some of your favorite bites at a second ACL Eats location near the main merch store. Featured vendors include: Amy’s Ice Creams, Burro Grilled Cheese, GoodPop, Kababeque, Micklethwait Barbecue, mmmpanadas, Southside Flying Pizza and Wholly Cow Burgers.

GRAB A BITE

AUSTIN KIDDIE LIMITS

Kids 10 and under are welcome to attend ACL Fest for free with a ticketed adult (limit 2 children per ticketed adult), and can enjoy their very own lineup of music and activities at Austin Kiddie Limits presented by Lifeway. With hours from 12pm–7pm on Friday and 11am-7pm on Saturday & Sunday, kids can enjoy activities like hip-hop workshops, ping-pong, upcycled crafts, screen printing a personalized tote, punk hairdos, temporary airbrush tattoos and more. Families can also check in at the Family Services tent presented by AustinBorn for any last minute needs!

Once you’re in the park visit the Tag-a-Kid kiosk inside Austin Kiddie Limits (closes at 7pm daily) or a Guest Services Tent where parents can register their kids with the festival and receive an RFID wristband. In the event that a child gets lost, we have a reliable and fast way to reunite them with their parent.

VIEW THIS YEAR’S ACTIVITIES

OFFICIAL FESTIVAL MERCHANDISE

The beloved mega-sized ACL Festival Store is back again, located south of Barton Springs Road. Take your favorite festival home with a wide selection of limited-edition ACL Fest gear. From hats and hoodies to socks and stickers, we’ve got all your festival keepsakes in store. Don’t miss our special collaborations with Howler Bros, Camp Collection, Ubuntu, YETI and CamelBak. The full line of Festival goods will also be available at our Satellite Store at Rock Island just across from ACL Eats. As always, shop early for the best selection!

Plus, now you can shop for official ACL Festival merchandise outside the gates at our pop-up shop! Located at Native Hostel in conjunction with our Pre-Festival Box Office, the pop-up shop will feature our top-sellers including lineup tees, posters, hats and more.

ACL Fest Pop-up Shop

Native Hostel
807 E 4th Street, Austin, TX 78702

HOURS:

Thursday, 10/10: 12pm-7pm

Find your faves 24/7 at store.aclfestival.com.

SNEAK PEEK

KEEP IT SOCIAL

Follow along and keep up with the #ACLFest action – in the crowd and behind the scenes – on all of your favorite social networks.

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This article was posted on September 20, 2019