You spoke, we listened. We’re excited to improve your experience at ACL Fest again this year by redrawing the map to better utilize existing areas of Zilker Park. Check out some of the changes we’re making to improve your weekend at the fest, including adding a third entrance, shifting stages for better sound, a new wine experience, and more.

With so much to see, hear and taste, here are the important logistics and pro-tips to keep festival-goers in the know!

BOX OFFICE + TICKETS 101

If you’ve already received your wristband, no need to go to the Box Office – head straight to the front gates.

PRE-FESTIVAL BOX OFFICE:
The ACL Festival Box Office at the YETI Flagship Store (220 S Congress Ave.) will be open for will call pick up Wednesday-Thursday before each weekend, at the hours below.

  • WEEKEND ONE HOURS:
    Wednesday, 10/4: 2PM – 7PM
    Thursday, 10/5: 2PM – 7PM
  • WEEKEND TWO HOURS:
    Wednesday, 10/11: 2PM – 7PM
    Thursday, 10/12: 2PM – 7PM

FESTIVAL BOX OFFICE:
During Festival days, the Box Office will be located at each entrance on Barton Springs Road (Barton Springs West and Barton Springs East entrances) and will be open for will call pick up at the hours below.

  • WEEKEND ONE & TWO HOURS:
    Friday 10/6 – Sunday 10/8: 10AM – 10PM
    Friday 10/13 – Sunday 10/15: 10AM – 10PM

Please bring a valid form of photo ID. If you purchased Student Day Tickets, you will need to have your High School or University ID.

PRO-TIP: Weekend Two wristbands may be picked up during both Weekend One and Weekend Two Box Office hours.

TICKET FAQ’s

ACTIVATE YOUR WRISTBAND + ACL CASHLESS

Wristband activation ensures a smooth process when entering the festival each day and makes sure that your investment remains yours. When you activate your wristband, use any major credit or debit card to sign up for ACL Cashless, presented by American Express. ACL Cashless allows you to pay for drinks, food, merch, art, lockers and more with the tap of a wrist when you’re at the Festival.

ACTIVATE NOW

BAG SEARCH + ENTERING THE FESTIVAL

Want to get into ACL Fest as quick as possible? Leave your bag at home! If you DO NOT have a bag, please enter through the No Bag Express Lane. If you DO have a bag, please enter through the Bag Lane and expect delays as bags are open for inspection. ALL bags will be searched before entry. For your safety, bag sizes will be limited to 18 L sized bags or smaller (roughly 1000 cubic inches or 10” x 10” x 10”). If you have to bring a bag, drawstring bags are ideal. Please check the list of prohibited items in advance, listen for the audio announcements and dispose of any item that is not allowed inside the festival.

Do not leave your items unattended. Lockers are available for rent in the south end of the park, between the Barton Springs West and Barton Springs East entrances. Please have your wristbands securely fastened on your right wrist and visible to security as you enter the festival grounds.

Families can expedite entry into the festival using our Family Friendly Entrance to the right of the Barton Springs East Entrance, or the dedicated Family Friendly Lanes at all three of the Main Entrances. Each entrance also has dedicated Accessibility Lanes. For more on ADA Accommodations, check out our Information page.

Whenever possible, patrons should avoid arriving during peak hours from 3-5pm to ensure the quickest entry into the park.

VIEW PROHIBITED ITEMS

PARTY RESPONSIBLY

Your safety is our top priority. Here are some helpful tips on how to prepare for the fest:

  • Have Emergency Contact info on your person and your phone lock screen in case emergency personnel need to know (PRO-TIP: Make sure to register your wristband where you will be asked to fill out an Emergency Contact).
  • Remember to stay hydrated (visit our CamelBak Hydration Stations for free, cool, filtered water) and eat regularly at ACL Eats or an ACL Bodega.
  • Protect yourself from the sun – take breaks and find shade. Sunscreen lotion, hats, and sunglasses are key. Forget your sunscreen? Head to an ACL Bodega to purchase some.
  • Bring hearing protection – we get loud (PRO-TIP: If you forget your ear plugs, stop by an information booth to grab a pair).
  • Keep yourself and your belongings safe – be aware of your surroundings and keep an eye on your personal items at all times. If you find something OR lose something, head to an information tent for our Lost & Found. Keep your cell phone and wallet close – the Austin Police Department will be on the lookout for cell phone theft.
  • Bring a list of allergies and medications you take in case of medical emergency.
  • Dress for the weather – we’re constantly monitoring the weather. Keep an eye on the radar before heading to Zilker Park so you can dress accordingly (rain boots, ponchos, etc). Forget your poncho? Head to a ACL Bodega to purchase one.

PRO-TIPS

Forget something at home? Looking for a place to fill up your water bottle? Need a place to chill out in between sets? There are tons of activities and fun things going on all around the park for you to take advantage of while you’re at the fest. Here are some tips:

ACL BODEGAS

The ACL Bodega is a one-stop shop where you can buy quick snacks, like fresh fruit, and festival survival necessities, like sunscreen and ponchos. Stop by the Bodega near ACL Eats and the Art Market.

CAMELBAK HYDRATION STATIONS

Don’t let dehydration get the best of you. Make CamelBak Filling Stations a regular stop; you can bring two of your own factory-sealed bottles of water. And don’t forget the sunscreen (just not the aerosol kind)!

BARTON SPRINGS BEER HALL

Stay on top of your game! Don’t miss out on the Barton Springs Beer Hall, where you can choose from different craft brews and catch the weekend’s biggest NCAA and NFL games on the jumbo screen in between sets.

RENT A LOCKER

Do you want a safe and secure place to store your things while you enjoy ACL Fest and keep your phone charged? We offer 3-Day and 1-Day rental lockers available near the Barton Springs entrance so you can free up your hands and avoid losing any personal items during the show. Click here to reserve your locker in advance.

CHECK YOUR CHAIR

Bringing a chair with you too? No problem, complimentary chair check will be available near the lockers until 8:30PM each night! Speaking of which, as you explore different parts of the park, please be mindful of the No Chair Zones. Help us help YOU enjoy more of the show by keeping these pathways and areas free of obstacles.

DOWNLOAD THE APP

From creating your own Custom Schedule to mapping out Zilker Park before the fest, the Official ACL Festival Mobile App presented by Miller Lite gives you everything you need to know about right in the palm of your hand. New this year, fans can filter ACL Eats restaurants by Vegetarian, Vegan, and Gluten Free options right in the mobile app!

Also, remember to Opt-In for Push Notifications to stay in the loop on schedule changes, important updates and emergency information all weekend long!

Download the Android App Download the iPhone App

GETTING TO ZILKER

MORE INFO

THE FESTIVAL MAP

Once you’ve downloaded the ACL Fest Mobile App, take a look at the Official 2017 Festival Map to get to know where the numerous on-site elements and areas will be located and see how the festival site has changed this year. Find out which stages are where and map out other hotspots like the CamelBak Filling Stations, ACL Eats Food Court, Barton Springs Beer Hall and ACL Bodegas.

ENLARGE MAP

ACL EATS FOOD COURT

ACL Eats continues to feature fantastic local restaurants putting their spin on festival fare. Fan favorites such as the famous Torchy’s Tacos, The Mighty Cone, The Peached Tortilla, Micklethwait Barbecue and many more will be there to cure all your Festival cravings.

NEW THIS YEAR we’ll have even more ACL Eats locations around the park! Amy’s Ice Creams, Chi’Lantro BBQ, mmmpanadas, Southside Flying Pizza, Tino’s Greek Café, and Wholly Cow Burgers will all have a second location near the Barton Springs Stage (south of Barton Springs Road). Central Market will also have a booth inside Austin Kiddie Limits offering box lunches and beverages.

GRAB A BITE

HURRICANE HARVEY RELIEF

ACL Festival has partnered Austin Disaster Relief Network (ADRN) to bring attendees a quick and easy way to donate to Harvey Relief while at the festival.

Once you are signed up for ACL Cashless, visit the Austin Disaster Relief Network Harvey Relief Tent at Lou Neff and Barton Springs Road to swipe, donate and go! You can also learn about their response to Hurricane Harvey, volunteer opportunities and more about ADRN’s mission.

ADRN, a tax-exempt charity, is comprised of over 175 greater Austin churches and thousands of trained volunteers working together to prepare and respond quickly to disasters, large or small. Since 2009, ADRN has brought emotional, physical and spiritual relief to more than 38,000 survivors assisted, sponsored more than 2,700 families and given more than $5.4 million in disaster relief funds.

LEARN MORE


We’re making it easier for you to get in faster. New this year, we’re adding a third entrance to the fest. Choose from three convenient entrances: the Barton Springs East Entrance, the Barton Springs West Entrance, and the Lady Bird Lake Entrance. With more gates to choose from, getting to the music will be easier than ever.

We’re also opening up a brand new Box Office to make it easier for you to pick up your wristbands. Head to the East Box Office if you’re coming from Lamar Blvd, or check out the West Box Office if you’re coming from Mopac or getting dropped of from one of our free Official Festival Shuttles.


2 Weekends, 8 Stages, 140+ Artists, and better sound. You spoke, and we listened. With the expanded festival area, stages are being shifted to improve crowd flow and avoid sound bleed between performances. Check out this map to see the new stage locations and get ready to plan out your festival.


This year you will have even more places to relax in the shade and enjoy the fest. Wine lovers will rejoice in the new ACL Wine Lounge where you can enjoy an expanded selection of wines from around the world; reds, whites, rosés and bubbles will be flowing all weekend. This beautifully shaded haven will be the perfect place to relax in between sets, chill with a nice bottle of wine or a glass of cold bubbles and nibble on a delicious bite.


For those looking to dance the night away, a new Silent Disco powered by Quiet Events has been added to the schedule for both weekends. Each night from 8pm-10pm at the Tito’s Handmade Vodka Stage, fans can slip on a pair of ACL Fest-supplied headphones and quietly groove to tunes from live DJs.

SEE WHAT ELSE IS NEW

MERCH PREVIEW

The mega-sized ACL Festival Store is back and bigger than ever! Shop in air-conditioned style in our new location south of Barton Springs Road, conveniently next to the Barton Springs East gate. In our quest to provide merchandise that’s a notch-above standard concert-wear, we collaborated with Howler Bros, Camp Collection, Aviator Nation, CamelBak, ENO and YETI on a range of fun, functional and fashion-forward items. The full line of Festival goods will also be available at our Satellite Store on the north side of the park near the American Express stage.

For those who like to plan ahead, we’re offering a brand-new Merch Pick-up service! Beginning Sept. 26, you can pre-purchase our top-selling items online and pick them up at the Festival. Visit store.aclfestival.com for details.

SEE THE MERCH

AUSTIN KIDDIE LIMITS

Kids 10 and under are welcome to attend ACL Fest for free with a ticketed adult (limit 2 children per ticketed adult), and can enjoy their very own lineup of music and activities at Austin Kiddie Limits presented by Lifeway. With new extended hours from 11am–7pm each day, kids can enjoy activities like hip-hop workshops, dance parties, ping-pong, punk hairdos, temporary airbrush tattoos, souvenir photos in the HomeAway Photo Booth and more.

Once you’re in the park visit the Tag-a-Kid kiosk at the new Family Friendly Entrance on Barton Springs Road (entrance closes at 7pm daily) or Info Tent where parents can register their kids with the festival and receive an RFID wristband. In the event that a child gets lost, we have a reliable and fast way to reunite them with their parent.

VIEW THIS YEAR’S ACTIVITIES

ACL FESTIVAL LIVE BROADCAST ON RED BULL TV

ACL FEST WEEKEND ONE IS LIVE ON RED BULL TV: Fans worldwide who can’t make it to Zilker Park can still enjoy the best of the fest by tuning into Red Bull TV for performances, interviews and exclusive segments. Watch for free on the ACL Fest homepage, at redbull.tv/aclfest or from any device by using the Red Bull TV app. Live coverage begins Oct 6 at 2:00pm CT and continues all weekend long. Selected performance highlights and interviews will be available on demand after the festival.

SEE THE BANDS

KEEP IT SOCIAL

Follow along and keep up with the #ACLFest action – in the crowd and behind the scenes – on all of your favorite social networks.

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REMINDER: Zilker Park, along with all of Austin’s parks, is a nonsmoking venue. All patrons who wish to smoke will be directed outside the festival gates in the street. All ticket types are allowed to exit and re-enter up to 3 times per day, just be sure to pass through security each time. Please be mindful of the burn ban and responsibly discard cigarettes.

This article was posted on September 14, 2017