VIP & Platinum

Do you want to enjoy ACL Festival in Zilker Park, but would prefer a few extra creature comforts throughout the weekend? Enhance your festival experience by checking out our VIP & Platinum 3-Day Passes.

VIP Passes get you access to The VIP Grove, an area devoted only to our VIP attendees with access to complimentary food & drinks, gourmet happy hours, mini spa treatments, air conditioned bathrooms, HD live feeds of the four main stages, among other plush amenities.

Looking to get the most access offered at ACL Festival? The Platinum Pass is for you. Access to all VIP areas, artist areas, special stage viewing, dedicated transportation from stage to stage, shuttle to the park and much more!


ACL14-VIPtix

  • Daily VIP Passes with Unlimited Access to VIP Grove
  • Austin Food & Wine Festival Gourmet Happy Hour
  • Complimentary Catered Food
  • Beer, Wine, Water & Specialty Drinks
  • Mini Spa Treatments from Viva Day Spa
  • Shade & Relaxed Seating with No Stage Viewing
  • Viewing Lounge w/ HD Live Feeds of Four Main Stages
  • Air Conditioned Restrooms
  • VIP Parking Pass with Purchase of 4 VIP Passes
  • Access To All Areas Available To General Admission

WEEKEND ONE VIP PASS BUY NOW

THE WEEKEND ONE VIP PASS

Want some creature comforts to heighten your ACL Festival experience? Purchase 3-Day VIP Passes to enjoy the weekend in style and ease with a host of special amenities offered in The ACL Festival VIP Grove backstage of the General Admission.

  • Daily VIP Passes with Unlimited Access to VIP Grove during Weekend One
  • Austin Food & Wine Festival Gourmet Happy Hour
  • Complimentary Catered Food
  • Beer, Wine, Water & Specialty Drinks
  • Mini Spa Treatments from Viva Day Spa
  • Shade & Relaxed Seating with No Stage Viewing
  • Viewing Lounge w/ HD Live Feeds of Four Main Stages
  • Air Conditioned Restrooms
  • VIP Parking Pass with Purchase of 4 VIP Passes
  • Access To All Areas Available To General Admission

WEEKEND TWO VIP PASS BUY NOW

THE WEEKEND TWO VIP PASS

Want some creature comforts to heighten your ACL Festival experience? Purchase 3-Day VIP Passes to enjoy the weekend in style and ease with a host of special amenities offered in The ACL Festival VIP Grove backstage of the General Admission.

  • Daily VIP Passes with Unlimited Access to VIP Grove
  • Austin Food & Wine Festival Gourmet Happy Hour
  • Complimentary Catered Food
  • Beer, Wine, Water & Specialty Drinks
  • Mini Spa Treatments from Viva Day Spa
  • Shade & Relaxed Seating with No Stage Viewing
  • Viewing Lounge w/ HD Live Feeds of Four Main Stages
  • Air Conditioned Restrooms
  • VIP Parking Pass with Purchase of 4 VIP Passes
  • Access To All Areas Available To General Admission


ACL14-PlatinumTix

  • Access to ACL Festival Artist Lounge
  • Access to Platinum Lounge & VIP Grove
  • Access to ACL Festival Guest Areas
  • Beer, Wine, Water & Specialty Drinks
  • Private, Air-Conditioned Tent
  • Complimentary Catered Food
  • Air-Conditioned Flushable Restrooms
  • Exclusive Platinum Viewing Areas for the Two Main Stages
  • Viewing Area Access at The 3rd and 4th Stage
  • Dedicated Platinum Pass Golf Cart Transportation
  • Platinum Hospitality Suite in Downtown Austin
  • Platinum ONLY Shuttle Transportation from Downtown Austin Direct to The Festival Entrance at Zilker Park
  • On-Site Platinum Concierge Hosts Available Throughout The Entire Festival Weekend Weekend
  • Exclusive Festival Merchandise Gift Bag
  • First Option to Purchase Platinum Passes for the next year’s festival

WEEKEND ONE PLATINUM BUY NOW

THE WEEKEND ONE PLATINUM PASS

Platinum Upgrades are now available for both weekends, increase the access of your ACL Festival experience:

  • 3-Day Platinum Pass
  • Access to ACL Festival Artist Lounge
  • Access to Platinum Lounge & VIP Grove
  • Access to ACL Festival Guest Areas
  • Beer, Wine, Water & Specialty Drinks
  • Private, Air-Conditioned Tent
  • Complimentary Catered Food
  • Air-Conditioned Flushable Restrooms
  • Exclusive Platinum Viewing Areas for the Two Main Stages
  • Viewing Area Access at The 3rd and 4th Stage
  • Dedicated Platinum Pass Golf Cart Transportation
  • Platinum Hospitality Suite in Downtown Austin
  • Platinum ONLY Shuttle Transportation from Downtown Austin Direct to The Festival Entrance at Zilker Park
  • On-Site Platinum Concierge Hosts Available Throughout The Entire Festival Weekend Weekend
  • Exclusive Festival Merchandise Gift Bag
  • First Option to Purchase Platinum Passes for The 2015 Festivals

WEEKEND TWO PLATINUM BUY NOW

THE WEEKEND TWO PLATINUM PASS

Platinum Upgrades are now available for both weekends, increase the access of your ACL Festival experience:

  • 3-Day Platinum Pass
  • Access to ACL Festival Artist Lounge
  • Access to Platinum Lounge & VIP Grove
  • Access to ACL Festival Guest Areas
  • Beer, Wine, Water & Specialty Drinks
  • Private, Air-Conditioned Tent
  • Complimentary Catered Food
  • Air-Conditioned Flushable Restrooms
  • Exclusive Platinum Viewing Areas for the Two Main Stages
  • Viewing Area Access at The 3rd and 4th Stage
  • Dedicated Platinum Pass Golf Cart Transportation
  • Platinum Hospitality Suite in Downtown Austin
  • Platinum ONLY Shuttle Transportation from Downtown Austin Direct to The Festival Entrance at Zilker Park
  • On-Site Platinum Concierge Hosts Available Throughout The Entire Festival Weekend Weekend
  • Exclusive Festival Merchandise Gift Bag
  • First Option to Purchase Platinum Passes for The 2015 Festivals


VIP & Platinum Travel Packages

Coming in from out of town and need a place to stay? We offer Official Travel Packages with GA, VIP & Platinum Passes so that you secure your 3-Day Passes and a stay at a nearby hotel at once!

Not only that, when you purchase an Official Travel Package, you’ll receive specialty merchandise. 2014 ACL Festival Travel Packages are available now.

Our GA, VIP & Platinum Travel Package partner hotels include the historic Driskill Hotel, Hilton Austin, Marriott Courtyard, Sheraton or Residence Inn, all in Downtown Austin.

Choose between Weekend One or Two and secure your spot in Austin this October!

WEEKEND ONE TRAVEL PKGS BUY NOW

THE TRAVEL PACKAGE

Coming in from out of town and need a place to stay? We offer Official Travel Packages with GA, VIP & Platinum Passes so that you secure your 3-Day Passes and a stay at nearby hotel stay in one sitting! Not only that, when you purchase an Official Travel Package, you’ll receive specialty ACL Festival merchandise. That way, you take care of your entire stay at one time!

2014 Travel Packages are currently available at the following hotels for either weekend:

  • The Driskill
  • Hilton Austin
  • Marriott Courtyard Austin Downtown
  • Residence Inn Austin Downtown
  • Sheraton Austin Hotel at the Capitol

WEEKEND TWO TRAVEL PKGS BUY NOW

THE TRAVEL PACKAGE

Coming in from out of town and need a place to stay? We offer Official Travel Packages with GA, VIP & Platinum Passes so that you secure your 3-Day Passes and a stay at nearby hotel stay in one sitting! Not only that, when you purchase an Official Travel Package, you’ll receive specialty ACL Festival merchandise. That way, you take care of your entire stay at one time!

2014 Travel Packages are currently available at the following hotels for either weekend:

  • The Driskill
  • Hilton Austin
  • Marriott Courtyard Austin Downtown
  • Residence Inn Austin Downtown
  • Sheraton Austin Hotel at the Capitol


GENERAL TICKET FAQS

Single-Day Pass Details

You may purchase any combination of Single-Day Passes for both weekends.


Ticket Protection

We now offer 100% Ticket Protection in the event that you cannot attend the festival for a valid, documented reason. The cost is 6% of the ticket price and can be added to your order during the purchase process. For additional information on ticket protection, please contact Front Gate Tickets at http://support.frontgatetickets.com or call (888) 512-SHOW.


2014 BOX OFFICE HOURS + LOCATION

Box Office Location

ACL Festival Box Office is located on Barton Springs Road across from the Barton Springs Entrance. There are also Ticket Help Booths located at both festival entrances. Stay tuned for the 2014 Box Office hours.

Weekend One Box Office Hours

Wednesday, October 1 - Thursday, October 2
3:00PM - 8:00PM

Friday, October 3 - Sunday, October 5
10:00AM - 10:00PM

Weekend Two* Box Office Hours

Wednesday, October 8 - Thursday, October 9
3:00PM - 8:00PM

Friday, October 10 - Sunday, October 12
10:00AM - 10:00PM

Please note, Weekend Two wristbands may be picked up during both Weekend One and Weekend Two Box Office hours.


WHAT ARE MY OPTIONS WHEN BUYING PASSES?

Souvenir 3-Day Pass

One of our favorite traditions, we offer up a special, super secret, Souvenir $50 3-Day Pass for our most active & engaged ACL Festival fans! The only advance warning we will provide will go to those who are signed up with MyACL.

Once you sign up for MyACL, keep checking aclfestival.com and when you’re logged in, we will send a notification just before The Souvenir On-Sale takes place. The $50 Souvenir 3-Day Pass allows you the same access as a General Admission wristband.

E-list 3-Day Pass

In October 2013, we offer our e-mail list the exclusive opportunity to purchase limited edition $200 3-Day Passes before the general public. Just another benefit of keeping up-to-date with official e-mail notifications, special offers and important information sent directly to your Inbox.

On Tuesday, October 22, E-list subscribers will receive an e-mail asking to verify their e-mail address. You must click the “Verify” button in the e-mail before 11:59PM CT on Friday, October 25 and you will be eligible for the E-List Pre-Sale, which will take place on Tuesday, October 29. The Early Bird E-list 3-Day Pass allows you the same access as a General Admission wristband.

Regular 3-Day Pass

Regularly priced tickets cost $225.00 with all fees and are available while supplies last.

VIP 3-Day Pass

Want some creature comforts to heighten your ACL Festival experience? Purchase 3-Day VIP Passes to enjoy the weekend in style and ease with a host of special amenities offered in The ACL Festival VIP Grove backstage of the General Admission.

Platinum 3-Day Pass

The Platinum Pass offers the ultimate amount of access to ACL Festival.

Travel Packages

Coming into Austin from out of town? Get your tickets and your hotel stay at once. See above for details on 2014 Travel Packages.

Single-Day Passes

Regular 3-Day Passes for both Weekend One and Two are sold out, but Single-Day Passes will go on sale Wednesday, July 16 at 10AM CT.

Student Day Passes

3-Day Student Passes for both Weekend One and Two will become available soon, stay tuned!


THERE'S A GOOD DEAL ON CRAIGSLIST, SHOULD I TAKE IT?

Every year thousands of our loving fans think that buying a wristband via Craigslist, eBay, StubHub, VividSeats or any broker site will save them some cash and allow them to access the festival. Unfortunately, many of these are either already used or are counterfeits.

If you want 100% confidence in your ticket purchase, you should only purchase your passes at aclfestival.com or frontgatetickets.com to purchase your passes every single time. Also, in the event of a festival cancelation, your passes will only be refunded when purchased through aclfestival.com or frontgatetickets.com.

Often times people will try to sell their wristbands to others if they cannot attend a certain day. Unfortunately, the removing of a wristband automatically voids it. Our security takes great pain in checking every wristband to assure it has not been removed and replaced. You will be caught and you will be escorted directly from the festival grounds.


WHERE ARE THE SERVICE CHARGES?

No Service Charges. No Add-ons. No Surprises. No Lie.


LATE NIGHT SHOWS TICKETS

Official ACL Festival Late Night Shows are announced closer to the festival through C3Concerts.com. They happen in Austin and surrounding cities both weekends and the week in between. You do not need an ACL Festival Wristband to attend these shows. Check back in Summer 2014 for the announcement of Late Night Shows.


Ticket Protection

We now offer 100% Ticket Protection in the event that you cannot attend the festival for a valid, documented reason. The cost is 6% of the ticket price and can be added to your order during the purchase process. For additional information on ticket protection, please contact Front Gate Tickets at http://support.frontgatetickets.com or call (888) 512-SHOW.


I HAVE A QUESTION ABOUT AN ORDER ALREADY PLACED?

For questions or concerns about a specific ticket order, please contact our ticket partner Front Gate Tickets at http://support.frontgatetickets.com or call (888) 512-SHOW.


WHEN WILL MY PASSES SHIP?

2014 Wristband Shipping Information is to be determined. Check back soon for an update. If you have specific questions about your passes, contact http://support.frontgatetickets.com or call 888.512.SHOW (7469).


I NEED TO CHANGE MY ORDER, WHAT DO I DO?

Refunds are not allowed after a pass is purchased. If you have additional questions about your order, please email http://support.frontgatetickets.com or call 888.512.SHOW (7469).


WRISTBAND FAQS

Ticket Protection

We now offer 100% Ticket Protection in the event that you cannot attend the festival for a valid, documented reason. The cost is 6% of the ticket price and can be added to your order during the purchase process. For additional information on ticket protection, please contact Front Gate Tickets at http://support.frontgatetickets.com or call (888) 512-SHOW.


WRISTBAND POLICY
  • All wristbands will be mailed. No hard tickets or Print Pass option will be available.
  • All sales are FINAL – no refunds and no exchanges.
  • Only wristbands purchased through Front Gate Tickets are valid. If you purchased from an unauthorized source and/or the ticket is counterfeit, you will not be allowed entry.
  • Wristbands MUST be worn for entry into the Festival.
  • Wristbands MUST be worn securely on wrist and cannot be slipped on and off.
  • 3-Day Passes must be scanned upon exit at the gate in order to re-enter that same day.
  • Wristbands are NON-TRANSFERABLE, NON-EXCHANGEABLE and NON-REPLACEABLE.
  • Do NOT remove, stretch or tamper with your wristband in any way or you will not be allowed entry.
  • Subsequent and/or multiple presentations of a counterfeited wristband are VOID and will be seized by Festival security staff.
  • If your wristband is removed by Festival security/event staff for any reason, it WILL NOT be replaced.
  • All passholders must pass through security and are subject to bag inspection. Prohibited items will be confiscated by event staff.
  • The festival takes place rain or shine.
  • THERE ARE ABSOLUTELY NO EXCEPTIONS TO THIS WRISTBAND POLICY.

HOW DO I REGISTER MY WRISTBAND?

Registering your wristband is mandatory and ensures that your wristband remains yours all weekend long. View Wristband Registration Information.


CAN I MESS WITH MY WRISTBAND?
  • DO NOT remove your wristband between days.
  • If wristbands are removed or tampered with whatsoever, they are void and will be confiscated.
  • If wristbands are too loose and look like they can be slipped on and off, they will be confiscated.

WHEN WILL MY PASSES SHIP?

2014 Wristband Shipping Information is to be determined. Check back soon for an update. If you have specific questions about your passes, contact http://support.frontgatetickets.com or call 888.512.SHOW (7469).


WHAT IS A "COLLECTIBLE CREDENTIAL"?

Want a keepsake from your festival experience beyond the wristband? For $7, you can add a cool, 3D collectible credential to your order and secure this one-of-a-kind keepsake!


ADDITIONAL FAQS

HOW TO STAY INFORMED

Our most informed ACL Festival fans are on our E-list, a group of lucky people that receive important announcements, critical updates & exclusive access to special pre-sales. Sign Up Today!

Get up-to-the-minute updates straight from the Festival and also share ideas, tips & tricks with thousands of other ACL Festival fans when you like us on Facebook, follow us on Instagram, watch us on YouTube and follow us on Twitter.


HELPFUL LINKS

I HAVE A QUESTION THAT WASN'T ANSWERED HERE, WHAT NOW?

No worry, e-mail us at info@aclfestival.com. We receive a large number of e-mails each day, please be patient and we will respond to your e-mail in the order it is received.


CONTACT THE FESTIVAL

ACL Festival Staff is ready before, after and during the Festival to answer any of questions or concerns you might have. Please have patience, we will answer questions in the order in which they are received: info@aclfestival.com.